Discover your sensuality! With over 8.5 million customers, EIS is the leading German online shop for intimate lifestyle products. Founded in Bielefeld in 2006, our colorful range is aimed at women, men and couples who consciously live, love and playfully enjoy their sexuality and passion. With over 25,000 products updated daily, we create the perfect platform for browsing, inspiration and enjoyment. Highest quality, a 365-day money-back promise and a 10-year product guarantee, in accordance with our terms and conditions, are just a few of the numerous benefits that we have come up with for you.

Would you like to know what it looks like behind the scenes with us? Our company film shows you everything about our team, our service, our company philosophy and why over 7,700,000 customers trust us:

WHY WE ARE SO INCREDIBLY AFFORDABLE.

As one of the largest providers of intimate lifestyle products, we are constantly expanding our product range for you with the latest trends from home and abroad. Our range of goods includes a number of top brands, which are often sold in stores at significantly higher prices. However, we save wherever we can in order to be able to offer you our items at prices that are unbelievably cheap, like those from wholesalers - and always in the best quality with a low price guarantee!

NOMEN EST OMEN – NEUTRAL SHIPPING ON REQUEST.

You like our logo, but your 85-year-old neighbor doesn't? Then just choose a different sender that doesn't reveal your small but nice secret! On request, our packages can come from Bielefeld in completely neutral packaging - you are spoiled for choice:

Completely neutral sender

Suggests the contents of printer consumables

Specifies the content of mobile phone accessories

Exclusively suggests the content of costume jewellery

Indicates the content of posters or photographic prints

Our logo unmistakable and open without detours

PROVEN QUALITY.

Of course, our articles meet all European quality standards. Parallel to the high quality standards in the manufacturing process, we have our products randomly tested by a recognized institute in Germany. We not only rely on the information provided by the manufacturer, but also check it regularly.

Before a product is ordered for EIS, our in-house quality control also checks the product samples for manufacturing quality, safety, functionality, design, packaging quality and of course for compliance with all relevant German and European guidelines. An order is only placed with the supplier after the test has been passed, followed by further random checks by our experts. Only then will you finally find the item in our range.

LOW SHIPPING COSTS.

Of course we want you to be satisfied with us and our service partners. The DHL parcel service guarantees fast delivery and tries to reach you at home up to three times. Alternatively, you can also arrange a different delivery address later at no extra charge or intermediate storage (e.g. on vacation) with DHL. In general, we do not charge a surcharge for small quantities! Incidentally, for smaller orders, the shipping costs do not even cover our actual postage, packaging and packaging costs, since we also have to take into account the costs for the packaging material and the labor costs in addition to the postage. Thus, despite our low sales prices, we also subsidize the shipping costs. Our shipping costs are therefore fair and easy to understand for you: The higher the order value, the lower the shipping costs - from an order value of 69.96 euros we even deliver free of charge!

365 DAYS MONEY BACK PROMISE.

We're just nicer than the rest - that's why we give you an additional 365-day money-back promise on all unused items after the statutory 14-day right of withdrawal! For reasons of hygiene, unsealing a sealed item is equivalent to using it.

ALWAYS AVAILABLE FOR YOU.

If you have any further questions, you can quickly and easily use our detailed Questions & Answers area - or you can contact our mail support hotline. This is manned 20 hours a day and answers every inquiry up to 11.30 p.m. on the same day. This promise also applies to all Saturdays and Sundays and all public holidays.